ABOUT US

At Ashimary Hair, We Began With A Simple Belief: Beauty No Limits! Everyone Deserves To Feel Confident In Their Natural Beauty. We Set Out To Redefine Luxury Hair Solutions. Today, We Blend Innovative Technology And Sustainable Practices To Empower Women Worldwide.
Our Virgin Human Hair Is Hand-Selected For Its Durability And Silky Finish, With Full Traceability From Donor To Product. Ashimary Proprietary Technology Ensures Heat-Resistant, Tangle-Free Extensions For Effortless Styling.

Ashimary Hair Was Founded In 1995. We Are Dedicated To Providing Great Quality Virgin Human Hair For Large Trader And Wholesaler.

Ashimary Was Formally Established With A Registered Capital Of 10 Million And Has An Area About 10,000 Square Meters For Company. The Number Of Employees Reached More Than 500 And Over 50 Professional Managers. 

1. Product Variety, Exquisite Workmanship, High Quality!

We Mainly Produces Pure Human Hair, Variety Wigs Hair Curtain, Hair Block, Curved Hair, Headgear, And Other Products. Received Unanimous Praise From Customers.

2. The Quality Is Life, Time Is Everything

Our Company Has A Professional Management Team And Professional Technical Management Personnel, With Professional Sales And Large Stockpile In Warehouse.  Aim To Provide Top Quality Hair . The Customer Is God'S Corporate Tenet. Based On Customer Satisfaction, It Has Won Unanimous Praise From The Industry And The Market.

3. Ashimary Hair Know What You Need.

We Always Developed Products With The Needs Of Our Customers In Mind. Among Ashimary'S Many Offerings, One Of The Most Popular Is The 360 Invisi Strap Wig. From The Initial Idea To Its Current Form, We Have Continuously Strived To Meet Our Customers' Needs With The Utmost Dedication.

 

HELP&FAQS

Q:How do I pay for an order?

A:To pay for your order on Ashimaryhair Official Website, follow the steps below:

1) Choose the length/ density/ lace/ color for your item, then click 'Add to Cart'.

2) Go to the cart page and click the "Check Out" or 'Pay with Paypal' button

3) After payment is finished, wait for the order confirmation page turns out.

 

Q:Why did my payment fail?

A:If your payment for an order has failed, please check it is not due to the following situations:

Card security code failed Please note that an incorrect card security code could cause payment failure.

Card security code is the short numeric code on the back of your credit card. Please verify that you have entered the correct card security code and try again.

Insufficient fund If you meet the insufficient fund error log when you make payment by credit card, please make sure that you have sufficient funds in your account and that payment for your order does not exceed your credit limit. Please also make sure you have used a Visa or MasterCard personal credit card to finish payment, because at present debit card or business card is unable to be supported.

Exceed limit Please make sure the order amount does not exceed your credit card limit. Or the payment is unable to go through smoothly.  

Q: How can I track my order?

A1: Here is how you track your order:

Log into MY ACCOUNT to view the status of your order Track your shipment by using the tracking number provided to you once your item(s) have been shipped, You cannot track your order before it been shipped. 

If you don’t know what your trakc number is or if you' re having difficulty tracking your package, pls feel free to contact our customer service department for assistance.

A2: If paid with Klarna, you can manage all your payments via Klarna App or get help from Klarna Customer Service

Q:I can't track my order using the tracking number provided. What can I do?

A:If you can't track your order using the tracking number provided:

1. Please contact the supplier to confirm whether they have provided you with the correct tracking number. Please also check if they have changed the shipping information. You can contact the supplier using our instant messenger tool, chat with us or click contact us to send us messages.

2. Please contact the shipping company to confirm if the order was dispatched. Sometimes shipping companies take 1-2 days to update new delivery information on their website.

Q: How long will it take to receive my order?

A: Normally the package can be delivered with 3-5days, The length of time in which you receive your order will depend on many factors such as the shipping method as well as the location of the shipping address. 

Once your order has shipped, you will receive a tracking number by email, enabling you to track your order.

Q: How can I cancel my order?

A: If you decide to cancel your order you can contact our customer service department: [email protected] and they will assist you in doing so.

Q:Why was my item/order canceled?

A:Your order had been canceled for the following reasons: Item(s) became unavailable after your order was placed Difficulty in processing your payment information Inability to ship to the address provided if you have questions or would like to place a new order please contact us

Q:What if I forget my password?

A:We can quickly email you a link to reset your password. Click here to go to the log-in page and then click "Reset Password".

Q:When will I receive my refund?

A: The refund caused by order cancellation, refund agreement or Mediation will be process instantly from Ashimary account. However, it may take 7-10 business days for it to display on your credit card statement.