Do I need to take action to continue using Cloudimage?
Free/Personal users: Yes, you’ll need to generate a new token and subscribe to a 30-day FREE trial.
Plan users: Please contact our Support team to schedule the migration of your environments.
Will I lose my current setup during the migration?
No. In principle, we will port your configuration, and assets will be migrated automatically. The only change is your token, which you’ll need to update.
What happens if I don’t migrate before the deadline?
Free/Personal Plan will be deactivated after September 30.
Paid plans will automatically transition to the new pricing after September 30, unless you migrate beforehand.
Will my transformations, domains, or CNAME settings still work?
Yes. However, if you’re using CNAME or domain whitelisting, please contact Support to ensure everything migrates smoothly.
Is there a free version of Cloudimage going forward?
No. The Free/Personal Plan will be discontinued. Instead, we now offer a 30-day free trial so you can explore the full experience.
Can I test the new version before switching?
Yes! You can join our beta program by contacting your Account Manager or our Support team.
I’m an AppSumo customer. Will my plan be impacted?
Yes. AppSumo plans will be discontinued unless you migrate to a new plan. However, we truly value your early support and commitment. Please contact our Support team to discuss the best migration options available for you.