Cycle Peak Coupons & Promo Codes

We are happy that you are here at Cycle Peak. Our primary objective is to help more and more people engage in bicycles given that they’re functional, eco friendly, awesome to ride, and offer great adventure! From full-suspension bikes to long lasting city commuters to carbon road bicycles, these are all the things that we love.

There are so many people who message us everyday and inquire what our shop is all about, and therefore we believe an introduction is needed. We’re a customer-friendly, service oriented bike shop expert in dealing with all kinds of your biking needs. We simply do our very best to ensure that our shop is a comfortable zone for people especially those who are new to cycling to learn more, and additionally for experienced cyclists to update their skills and get the most up-to-date bike parts.

Here, we care about each of our clients – average bicycle commuter or leisure rider, it doesn’t matter what type of bicycle they want to ride, or in what way they want to ride it. As such, we supply clothing and accessories which make riding a bike functional and truly enjoyable, it doesn’t matter what you ride or where it will lead you.

At Cycle Peak we sell what we should ride. In case it’s not sufficiently good for us, then it isn’t sufficiently good for you as well! It is our commitment to provide you with the best value for your purchase and will be offering the best quality parts and equipment designed for your style of riding.

1. My article still has not arrived, is this normal?

Delivery takes about 2 to 4 weeks.
If it's been less than 4 weeks, just be patient, your purchase is on it’s way.
If your product is still not there after 6 weeks MAXIMUM, we will refund you 100%. However, this happens only very exceptionally.
2. Why is delivery so long?

To avoid high storage and labor costs, our goods are located abroad. This allows us to offer you high quality items at very competitive rates.
3. I wish to cancel my order, is it possible?

Yes, you have 12 hours from the moment your order was made. Simply send us an e-mail and we will cancel your order and you will receive 100% refund.

4. There is a lack of articles to my order, where are they ?

We have a lot of suppliers, when you place an order, each vendor is in charge of a particular product. If you order 5 different items, you will receive 5 different kits, and they will arrive at different times (some will be faster, other slower). By cons, if you order 3 times the same product, then they will all be in the same package.
5. How do I know if my order is being delivered or not?

Click on the "Order status" tab and enter your tracking number. You will see whether the status of the command is in "processed" or "unprocessed" mode.
6. Do you ship abroad?

Of course! We can ship anywhere in the world.
7. My item is damaged, can I get a refund?

Of course! If your item arrives broken, send it back to us and it will be refunded.
8. I was wrong in the size of an item, can I get a refund?

Unfortunately this is not possible, so be very careful before placing an order.
9. I am not satisfied with my order, can I be reimbursed?

Of course! You just need to contact us and we will give you the procedure. You have 15 days from receipt of the goods. All you have to do is return the item and we will refund it 100%. The costs of return are at your expense.
10. How do I contact you?

E-mail (24h response in 99% of the cases): [email protected].
11. Can I contact you by phone?

In the interest of speed, we do not accept phone calls. Processing an e-mail takes us a few seconds or minutes, while a call takes an average of several minutes. To avoid costs and offer you the lowest prices, we only respond by e-mail. Please understand that we do not ignore anyone and respond quickly.
12. Can I trust you?

Absolutely, we accept payments via the major credit cards (VISA, AMEX, Mastercard) and Paypal, these world leaders would never let us continue our shop if we had a high rate of dissatisfied customers. Our online shop is constantly monitored.