What if I am unhappy with my Keetsa?
Since 2007, we have built our reputation on legendary customer service. All Keetsa sleep guides are highly trained and educated about our products to ensure that we provide you with the best advice. Despite our efforts, however, you may find that you are unhappy with a product or service. Simply contact your Keetsa representative, and we will do whatever it takes to make your experience a great one!
What’s the best way to remove stains from my Keetsa?
If you happen to stain your mattress, it’s best to spot clean the area using a bit of warm water and mild detergent. Use extra caution not to get the foam layer wet, as this can damage it. Most important, make sure the cleaned area is completely dry before making the bed. Feel free to use a hair dryer to dry the area more quickly. If you need to clean a larger area, get in touch with a mattress cleaning professional.
What is the “recycle fee” all about?
California, Connecticut, and Rhode Island state laws require retailers to collect a recycling fee on every mattress and box spring they sell to customers who live in their states. The amount of the fee was approved by the state and is not set or controlled by retailers. For more information on the purpose and goals of mattress recycling efforts, visit byebyemattress.com or mattressrecyclingcouncil.org.
Do you offer special delivery?
If, for any reason, you do not want us to ship your mattress via Fedex please reach out to your local Keetsa Sleep Shop for other delivery options. Call us at 1.877.753.3872.
Where are Keetsa’s born?
Keetsa was born in the heart of San Francisco in 2007.